There are several reasons why you might be able to login. Here are a list of the most common and solutions to help you. Please try these first before contacting us.

- I just subscribed and my password is not working.

Sometimes PayPal sends data to our system in an odd order and the password is not transferred over correctly or at all.

A way to check this is to use the forgot password page. Use your PayPal email address to send you your password. Once you receive the email and the password is blank then your password was not transferred correctly.

To fix this when you login try to use a "space" (hit the spacebar once) for the password or try and leave the password field blank. Also be sure you are using your PayPal email address for your username, since that is the one used by default.

This should allow you to login. You can now change your password from the "My Account" page. If you have problems logging in after changing your password, read the next solution below.

- I change my username/password and now I can't login.

This is simply a cookie issue (not the kind you eat). Cookies are temporary files used to keep website information to make your life easier. WirePop uses cookies when you login and when you click the "Remember Me" option on the "My Account" page. Sometimes when you change your username or password the cookie is not updated and you get a login error.

To fix this simply delete any WirePop.com cookies that you find in your browser cookie list. Or follow the directions here.

- I was able to login the other day and now I can't.

First check to see that your subscription is still active. You should have either received an email stating the subscription was canceled or your can look at your PayPal activity logs.

If you know your subscription is active then you may have changed your username and password. Use the solution above (changed username/password).

If you still have problems email us.